Supporting Employee Social Wellbeing During Covid-19 and Beyond

Dear Friends and Colleagues,

A friend of mine said it best: “I wish people would stop calling it “social” distancing, as it’s physical distancing we need to do. The social part cannot be eliminated and, in fact, is fundamentally essential for us all to carry on.”

Over the last couple of weeks we have gotten an outpouring of emails from companies that are rightfully concerned about their employees’ and clients’ social wellbeing. Deep in Coronavirus quarantines, transferees are longing for the familiar, ‘home’, a sense of belonging and connectedness amid the magnified crisis, anxiety, loneliness, fear, and confusion that is an inevitable part of all of our lives at this time. Most recently, we have spoken to transferees who have said that they have inundated HR Departments, RMCs, and DSPs with calls regarding mental health concerns, uncertainty, and questions about what’s next.

The reality is, transferees face many of these issues not just during this time of crisis, but in their everyday lives; They want to be in control of their own happiness in their new city, but do not know where to start. Imagine what they are feeling now. I know this because I was one of them and thus envisioned Pivt to facilitate the social wellbeing of employees to address the needs that are not on the A to B punch list of relocation.

In 2014, I moved to London for work without knowing anyone and I can’t help but think about what I would have done under Coronavirus circumstances; I was a 21 year old in a new country, living in a 400 square-foot apartment, unfamiliar with the healthcare system and acclimation needs, and lacked a fully established network of friends. I often felt lonely and confused, and that was while I was able to leave my apartment, see people at work/around the neighborhood, and have a routine. What was always missing and needed were three things: A trusted resource I could turn to, to ask for advice and answer the questions I didn’t know to ask, quality friends right away, and a network of people who understood what I was going through, as a relocated and foreign employee. In a global pandemic, this need is exasperated. These resources are especially critical now.

Business continuity, ROI, and transferee churn will ultimately depend on how companies react to this. Unless we give transferees and their families the tools they need in the palm of their hands (especially while in quarantine and alone) to source advice and seek community, employee wellbeing and post success will always be compromised. It pains me knowing that currently so many transferees and their families are instead feeling disconnected and bewildered, more than they already are…They don’t have to be. Pivt is ready to help now.

In these uncertain times, above all it is essential that we help and support each other. In doing so, if there is anything that I or the Pivt team can do for you, your families, or colleagues, please do not hesitate to reach out! We are happy to jump on calls, provide support, and assist wherever we can (on and off the platform).

Wishing everyone good health and safety!